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Frequently asked questions

1. How do I register and/or pay for the service?

The basic, free, public Meetomatic service (for selecting dates or AM/PM slots) is always available at http://www.meetomatic.com. This service does not require any registration, and there is no charge. You can simply use it to set up and arrange meetings. There is no catch, i.e. it does exactly what it says; feel free to try it and to use it for arranging meetings. No registration is needed, because we have found that registration is an annoying distraction that prevents services from being simple.

There is a premium version available with extra features: By signing up for the Advanced service you'll be able to take advantage of our fine-grained time planning feature. Subscription is available for less than $20 a year, either on a rolling yearly subscription or as a single one off payment for 2 years. Subscription payments are handled through PayPal - although PayPal membership is NOT required unless you choose the annual subscription method.

Click here to sign up.

If you are interested in a 'private label' version for your own company, which has extra capabilities such as hourly scheduling and time-zone management, please contact us.

2. Can I edit/add/delete/change either responses or dates and times of an existing meeting?

We hope to have such capabilities eventually, but right now you can deploy the following workarounds:

Responses: re-visiting the original form and responding with the exact same name will overwrite the original response
Dates/times: alas, the only quick workaround is to re-create a fresh meeting and send the fresh URL to your invitees!

3. Can I schedule by hourly slots or 'evening' instead of just AM/PM or whole days?

If you see the 'Advanced' link on the right of the calendars, you can click on that for exactly such fine-grained scheduling (right down to 15-minute intervals, in fact). If not, then this is either a restricted-capability version or you need to sign up to have this capability (clicking on the faded link will take you to an explanation). Don't forget that for many events, such as 'get-together evening dinner' or 'the 8PM book group', the time can be assumed in advance (or specified in your email invitation to participants), and thus only the date needs to be selected! Please 'stay tuned' for further announcements about making such features more widely available.

4. How do I cancel a meeting?

No 'cancelling' is necessary: the 12-digit code for the meeting responses table (responses.php...) is only known to you, i.e. we don't even see this at 'Meetomatic central'. Once you've decided about the meeting, that's all there is to it. If you've changed your mind, you can just ignore the previous meeting pages and set up a fresh one.

5. Is my information kept private?

Yes it is. Meetomatic Ltd. is the owner of the generic, anonymized and statistical information collected on this site (in the case of private-label versions, the private-label is the owner of the meeting-specific information). Meetomatic Ltd. will not will not sell, share, rent, or give away this information to others in any way. For more information, see our privacy statement.

6. Are my meetings secure?

The meeting Web address (URL) associated with every meeting includes a 6-character random string which is unique to that meeting, and known only to the people whom you choose to invite. The meeting 'proposer' has an additional hidden URL which includes a 12-character random string for accessing the results of everyone's responses. You have additional options, if you are worried that the emails to your participants or their responses may be 'intercepted' en route:

you could request your participants to use a nickname when they fill in the form, particularly a nickname known only to you; then even an 'interceptor' would merely have found out that some anonymous person named with an alias of, say, 'Rufus93' could attend a meeting on certain dates.
if there is enough demand, we can make Meet-O-Matic available on a secure server
if there is enough demand, we can make Meet-O-Matic available for you to run on your own servers, e.g. behind your own institutions' firewalls.

7. Can I synchronize with my personal information manager or other electronic diary (including Web-based calendars)?

This is currently under investigation, but the overwhelming evidence from our empirical studies is that people prefer to 'do their own thing' rather than leave auto-synchronization in the hands of a software tool. Auto-synchronization and constraint checking is a nice idea on paper, but does not accord with psychological reality. The fundamental problem is that a software tool can never know that I would abandon very-very-important-meeting-X in favour of just-announced-and-even-more-very-very-very-important-meeting-Y, no matter how many levels of flags and options I include in my calendaring software. That is a personal decision, and is the key intuition that makes Meet-O-Matic so simple to use. Meet-O-Matic leaves the date choices personal, and puts its effort into a nice display of the people-vs-dates constraint table (and helps you manage that). If your organization has successfully deployed group synchronization tools and you can arrange meetings using it, then your particular work culture has its own successful solution which doesn't require Meet-O-Matic!

8. Can I run my own Meet-O-Matic server?

Not directly, but if you are interested in a 'private label' version for your own company, or a capability such as 'meetomatic.mycompany.com' please contact us and we can set it up for you.

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